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Terms & Conditions

Welcome to Malifax’s employee rewards site where we offer rewards points program to our employees in Singapore. Access to and use of these services will be governed by the following terms and conditions.

 

DEFINITIONS

United Points, known thereafter as “UP”, is authorized by Malifax Technologies (S) Pte. Ltd. to power this website and offer rewards redemption services (Services) including but not limited to 2021 Employee Rewards

These Terms & Conditions s will apply to any new Service that UP may introduce from time to time.

“Member” shall refer to any employee who registers as such with UP either directly at its main website or via one of its Service websites.

“Partner” refers to Malifax Technologies (S) Pte. Ltd.

“Merchant” Merchants are defined as the supplier who accepts the points / vouchers that are issued to the Member via this Platform.

 

REGISTRATION & MEMBERSHIP

By completing the registration process and clicking the “I agree” button at any Malifax Service website an individual becomes a Malifax Member and agrees to be bound by these Terms and Conditions. Malifax may amend these Terms and Conditions at any time by posting the amended version here.

Malifax Members can store value – in points in their accounts and use them when accessing and using UP Services to transact with Merchants and Partners. The validity of Points is determined at the sole discretion of Malifax and Malifax reserves its right to change this from time to time.

The availability of any transactional features and functions in any Service may be conditional upon verification of the Member’s identity by UP

UP shall issue an email address and Password (the latter shall be chosen by the Member during registration) to each Member to access its Services.

Each Member shall be solely responsible to maintain the confidentiality of the ID and Password and for all activities that occur under the ID and Password.

No Member shall share the ID or Password with another person or party.

Each Member agrees to make good any loss or damage suffered by UP arising as a result of the Member’s failure to secure his ID and Password or as a result of his sharing the ID and Password.

Each Member undertakes to notify UP immediately of any unauthorised use of his ID or Password or any other breach of security.

Each Member hereby represents, warrants and agrees to (a) provide true, accurate, current and complete information about himself as may be required by UP and (b) maintain and promptly amend all information to keep it true, accurate, current and complete.

Each member will not impersonate any other person or entity, misrepresent himself or his affiliation with any person or entity.

Each member shall not violate any applicable law, statute, ordinance or regulation (including without limitation those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising.

Each Member consents to receive information, including but not limited to reminders, notifications and invitations from UP

Each Member shall not take any action which may undermine the integrity of UP’s feedback system, such as leaving positive feedback for a Merchant /Partner for direct or indirect benefit from the Merchant/Partner.

Each Member shall not take any action which may undermine the integrity of UP’s feedback system, such as leaving negative feedback for a Merchant /Partner for direct or indirect benefit from the Merchant/Partner’s competitor.

UP does not endorse, verify or otherwise certify the contents of any comment or other material or information provided by any Merchant/Partner at a Service website.

Each Merchant/Partner is solely responsible for the content it publishes at a Service website.

UP has the right to suspend or terminate a person’s Membership and access to Services without any compensation, and restrict or refuse any and all current or future use of UP Services if: 

Any Member breaches the representations, warranties and covenants of the paragraphs above, or if UP has reasonable grounds to believe that the Member is in breach of such representations, warranties and covenants;

UP on complaint or claim from any other Member or third party, UP has reasonable grounds to believe that the Member complained about has willfully or materially failed to perform his obligations as a Member;

UP has reasonable grounds to believe that the Member has used a stolen credit card or other false or misleading information in any online transaction.

UP reserves the right to cooperate fully with governmental authorities, private investigators and/or injured third parties in the investigation of any suspected criminal or civil wrongdoing allegedly committed by a Member.

UP reserves the right to disclose the Member’s identity and contact information, if requested legally by a government or law enforcement body, or as a result of a subpoena or other legal action

In connection with any of the foregoing, UP may suspend or terminate the account of any Member as UP deems appropriate in its sole discretion.

 

REWARDS SERVICES

UP reserves the right to change, upgrade, modify, limit or suspend any Service or any of its related functionalities or applications at any time temporarily or permanently without prior notice.

UP reserves the right to introduce new features, functionalities, applications or conditions to the access and use of its Services.  All new features, functionalities, applications, conditions, modifications, upgrades and alterations shall be governed by these Terms and Conditions unless otherwise stated by UP.

Each Member agrees that in no event shall UP be liable to the Member or any third parties for any delays or inability to use UP Services.

All value stored in a Member’s account as points can be used only to redeem for products / Services within the authorized catalogue. Under no circumstances can points be exchanged for cash.

Each Member accepts that each UP Service may have additional terms and conditions related to the nature of the Service and that the Member is obliged to abide by such Terms and Conditions.

Each Member accepts that a UP Merchant/Partner may have additional terms and conditions related to the nature of the Service and that the Member is obliged to abide by such Terms and Conditions.

 

Transactions Between Members, Merchants and Partners

UP connects its Members with its Partners and Merchants to facilitate a variety of transactions in its Services including but not limited to the issue of points and vouchers, the redemption of such points and vouchers as well as the sale and purchases of goods and services.  

UP does not represent any party – Member, Partner or Merchant – whether or not such transactions are made at an UP Service website.

Each member accepts that UP has limited control over the reliability of its Merchant/Partners and the quality of their goods and services.

Each Member accepts that he is fully assuming the risks of purchases when using a Partner Service to conduct transactions. Such risks (“Transaction Risks”) shall include, but are not limited to, mis-representation of products and services, fraudulent schemes, unsatisfactory quality, failure to meet specifications, defective products, delay or default in delivery or payment, cost mis-calculations, breach of warranty, breach of contract and transportation accidents on the part of the Merchant/Partner.

Each Member agrees that UP shall not be liable or responsible for any damages, liabilities, costs, harm, inconveniences, business disruptions or expenditures of any kind that may arise a result of or in connection with any Transaction Risk.

Members are solely responsible for all of the terms and conditions of the transactions conducted on, through or as a result of use of a UP Service website including, without limitation, terms regarding payment, returns, warranties, shipping, insurance, fees, taxes, title, licenses, fines, permits, handling, transportation and storage.

In the event that a Member has a dispute with a Merchant/Partner in relation to a transaction, he agrees to release and indemnify UP (and its agents, affiliates, directors, officers and employees) from all claims, demands, actions, proceedings, costs, expenses and damages (including without limitation any actual, special, incidental or consequential damages) arising out of or in connection with the transaction.

 

 Intellectual Property Rights

Save for all Malifax intellectual property and trade secrets including but not limited to its trademarks, logos etc, UP is the sole owner or lawful licensee of all the rights to its Services. The Services embody trade secrets and intellectual property rights protected under international Patent and other laws.

Save for all Malifax intellectual property and trade secrets including but not limited to its trademarks, logos etc, all titles, ownership and intellectual property rights over the Services shall remain with UP or its affiliates. All rights not otherwise claimed under this Agreement or by are hereby reserved.

“UP” and related icons and logos are registered trademarks or trademarks or service marks of United Points Holdings Pte Ltd, the unauthorized copying, modification, use or publication of these marks is strictly prohibited.